Apra-VA Spring 2020 Webinar Series Session 5 Negotiating Requests:
Finding a Common Ground for Common Good
May 13, 2020
Apra-Virginia is proud to announce that the next speakers in our spring webinar series will be Jennifer Huebner, Associate Director, Research and Relationship Management at The George Washington University, Josh Forsyth, Director of Prospect Management & Principal Giving Services at the University of Minnesota Foundation, Jaime Miranda, Senior Associate Director, Development Research at University of Southern California.
Negotiating Requests: Finding a Common Ground for Common Good
This session will provide an overview of interpersonal skills as well as procedural tactics you can use to build or hone a process for negotiating these types of requests within your team. Attendees will learn to confidently apply one or more interpersonal techniques addressed in the presentation to their own communication style when presented with a research request that is last-minute in nature, and/or involves ambiguity around what the requester needs. As prospect development professionals, we are faced with numerous requests for information each day from gift officers, as well as those in leadership positions within our organizations. Some of these are quick data points (e.g., what is my prospect’s new business address?), and others are larger in scope (e.g., what is this family’s history of giving to the university, and what is the extent of their engagement with us?). Oftentimes, these requests are last-minute in nature, with tight deadlines—and require clarification as far as what exactly the requester needs.
Jennifer Huebner joined George Washington University and the Office of Development and Alumni Relations (DAR) in January 2019 as a Senior Prospect Analyst. She quickly became the go-to for coordinating all things Leadership Research, namely: Research and Relationship Management’s research deliverables to support the President, DAR Vice President, Provost, and Board of Trustees in their engagement with principal and major gifts prospects. In December 2019, Jennifer became Associate Director or Research and Relationship Management and acts as air traffic control and business owner for leadership prospect development, including staff management, and liaises with the Principal Gifts and Planned Giving teams. Please click here for full bio.
Josh Forsyth is the Director of Prospect Management & Principal Giving Services at the University of Minnesota Foundation. Josh has been at the University of Minnesota since 2009. He oversees a team of five that supports Principal Gifts Workgroup, the Corporate and Foundations Relations team, any University Presidential needs, and prospect management activities. Josh has worked closely with the Principal Gifts Workgroup since its formation in 2012. Prior to joining the University, Josh worked as an account manager for Questar, where he oversaw the design, implementation, and on-going maintenance of customer loyalty studies for large scale restaurant and retail organizations. Josh has a degree in entrepreneurship from the University of St. Thomas in St. Paul, MN. Outside of work, Josh's 3 children, ages 10, 8, and 5, keep him extremely busy with all of their activities!
Jaime Miranda is the Senior Associate Director of Development Research at the University of Southern California, one of the world's leading private research universities. He oversees the delivery of research services for the university's $7.1 billion campaign. Prior to his current role, he was director of research at the Keck School of Medicine of USC. Jaime began his career in develop at The Galef Institute, a national comprehensive educational reform nonprofit. A native of Los Angeles, Jaime is a former elementary school teacher.